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Rich Quinnell

Beware the Luddites

Rich Quinnell
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Rich Quinnell
Rich Quinnell
2/26/2012 8:18:42 PM
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Re: Luddites: Rich
Duane, When barcodes and laser scanners first came out the local grocery store (Super Giant) promised one of an item free if the scanned price didn't match the label price. They were trying to make customers more confident in the scanning. Turns out, when I bought some vanilla bean, it scanned the wrong price and I got a free one. Then the manager realized that the bottle had a vanilla lable on the front and a crystalized ginger label on the back. Manufacturing error. He pulled the rest of the bad bottles off the shelf, but I still got to keep my free one even though it was not a scanner problem per se.

Nowadays, I still check the register receipt to make sure errors dont creep in. But then I would do that even if they weren't acanning bar codes.

I am often a slow adopter (I wait for prices to drop) but don't fight new technology. If it's bad it will typically die on its own anyway.

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duanebenson
duanebenson
2/26/2012 6:57:15 PM
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Re: Luddites: Rich
When barcodes were first showing up, I took a pretty Luddite stand. I was convinced that the system would never really work due to the need to account for variable cost items such as bulk foods, cut to order meat and such. Of course that problem was easily solved by MCU driven scales with mini printers built in.

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Curt Carpenter
Curt Carpenter
2/24/2012 5:25:44 PM
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Re: Luddites: Rich
Now how ever could you have become THAT cynical Rich?  Sure, it has the whiff of "truth" about it, but still...

I wonder if they sent a seperate bill for clinically-tested AMA approved Joules for the recharge?

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Rich Quinnell
Rich Quinnell
2/24/2012 5:15:23 PM
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Re: Luddites: Rich
Curt, sometimes we can placate the luddites. It's just a question of figuring out how to ease their fear of economic decline that the new technology could cause. JHU/APL where I worked had developed a rechargeable pacemaker. Instead of needing periodic battery replacement, you strapped an induction coil to your chest and recharged the batteries that way. Initial resistance from cardiologists was resolved when we promised to put the charging station into the doctor's office rather than allowing it to be home-based. The doctors may have had a legitimate safety/liability concern, but the cynics among us decided that approval arrived once the doctors figured out the revenue from office visits to recharge would more than compensate for the surgical fees to replace the battery.

 

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Curt Carpenter
Curt Carpenter
2/24/2012 1:32:16 PM
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Re: Luddites: Rich
You'd digital radiography system was certainly a threat to a lot of established businesses out there, so I suspect that it's a good example of the phenomenon.

Remember when you had to sit there in the dentist's chair while he/she developed the film from your latest xray as he gouged away at your teeth?  Now it takes one minute max -- but my dentist still won't get the new machine.  So he pretends to chat with me while I have all that gear in my mouth as his tech developes the film...  (He's older than I am, which may explain it.)

Meanwhile ... pumping gas and checking oil and tire pressure was honorable work for a lot of young men, and I often wonder if our society wouldn't be better off if we'd take the Brazil approach.  Not everybody can be brilliant like us, and they need to work too :-)

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Rich Quinnell
Rich Quinnell
2/24/2012 1:21:22 PM
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Re: Big Luddites
Dirceu, your gas fuel pump example is familiar. In the US, self-serve gas stations have become the norm, as a way of keeping fuel costs down (no need to pay for an attendant). The change was coincident with the elimination of mechanics at most service stations, as well. Now they're just gas stations. But in the state of Oregon, the government mandated that all gas must be pumped by an attendant, as you have in Brazil. I don't recall if that adds to the price of gas in Oregon or not.

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Rich Quinnell
Rich Quinnell
2/24/2012 1:16:19 PM
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Re: Luddites
Curt, I like that last point. Knee-jerk resistance as a test of innovation. I worked on a digital radiography system design once that met a lot of resistance from radiologists. Now, digital x-rays are the standard approach. Guess I must have been on an "out there" project without my even realizing.

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DirceuRodriguesJr
DirceuRodriguesJr
2/24/2012 11:46:52 AM
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Re: Big Luddites
  The case I'm reporting is about the design of silent vacuum cleaners (some sort of noise cancellation by DSP techniques) started in the mid 90s. A major appliance manufacturer did a opinion survey about the release of such equipment. The responses indicated a massive rejection: "... I can't imagine using a quiet vacuum cleaner....". Neo-Luddism? Go figure.

    Another case is the recent rejection, here in Brazil, for the installation of gas fuel pumps operated by the user (or automatic) - with the argument that would eliminate many jobs. Syndicates entered the discussion and won.

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duanebenson
duanebenson
2/24/2012 11:31:35 AM
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Re: Luddites
"...an idea whose time has come." This is really the key difference between Luddite and one who's cautious. For example, I hear a lot that engineers tend to be resistant to change. I've heard that engineers are, in general, behind in their adoption of social media. I think it's more a case of just waiting for the time to be right. The phrase someone used on an EE-Times message board to describe Twitter and Facebook is: "too low a signal to noise ratio." I don't call that being a Luddite. I call that being protective on one's valuable time.

On the other hand, paper parts catalogs could be an example of Luddites in the engineering community. Digikey only recently stopped printing paper catalogs. I think Mouser still does. Both despite the suitability of their businesses to the online model. I'd say that those paper parts catalogs stayed around so long do to some Luddite tendencies.

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Curt Carpenter
Curt Carpenter
2/24/2012 11:08:49 AM
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Luddites
o  People fear change.  Overcoming that fear is an art form.

o  There's always a group that calulates that maintaining the status quo is in their, and hence the world's, best interests.   This isn't a bad thing:  done in moderation it stabilizes the system.   (Just as too much enthusiasm can be a bad thing -- absent moderation.)

o   Victor Hugo observed though, that "You can resist an invading army; you can't resist an idea whose time has come."

The great trick is to recognize those ideas!

Perhaps it's healthy to recognize that if YOUR idea doesn't draw at least a few crackpot luddites, it's really not very "out there" idea wise.  It's all part of the game, part of the challenge -- part of the fun if you think about it!


 

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